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              },
              "status": "OK",
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              "_postman_previewlanguage": "json"
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          "protocolProfileBehavior": {
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        },
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          "name": "Apply an operation to a flow",
          "request": {
            "name": "Apply an operation to a flow",
            "description": {
              "content": "Apply an operation to a flow",
              "type": "text/plain"
            },
            "url": {
              "path": [
                "v1",
                "flows",
                ":id"
              ],
              "host": [
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              "query": [],
              "variable": [
                {
                  "type": "any",
                  "value": "oYhs4cSHpSF1nKiJwz9MA",
                  "key": "id",
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              {
                "key": "Content-Type",
                "value": "application/json"
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            ],
            "method": "POST",
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              "mode": "raw",
              "raw": "{\n  \"type\": \"MOVE_ACTION\",\n  \"request\": {\n    \"name\": \"<string>\",\n    \"newParentStep\": \"<string>\",\n    \"stepLocationRelativeToNewParent\": \"AFTER\",\n    \"branchIndex\": \"<number>\"\n  }\n}",
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                  "headerFamily": "json",
                  "language": "json"
                }
              }
            },
            "auth": {
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              "id": "08da107a-5bf2-44b5-93e9-75a319f1721a",
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              "originalRequest": {
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                    "flows",
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                  "host": [
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                      },
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                  {
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                      "content": "Added as a part of security scheme: bearer",
                      "type": "text/plain"
                    },
                    "key": "Authorization",
                    "value": "Bearer <token>"
                  }
                ],
                "method": "POST",
                "body": {
                  "mode": "raw",
                  "raw": "{\n  \"type\": \"MOVE_ACTION\",\n  \"request\": {\n    \"name\": \"<string>\",\n    \"newParentStep\": \"<string>\",\n    \"stepLocationRelativeToNewParent\": \"AFTER\",\n    \"branchIndex\": \"<number>\"\n  }\n}",
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                      "headerFamily": "json",
                      "language": "json"
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              "code": 200,
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              "cookie": [],
              "_postman_previewlanguage": "text"
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          "protocolProfileBehavior": {
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          "name": "Get a flow by id",
          "request": {
            "name": "Get a flow by id",
            "description": {
              "content": "Get a flow by id",
              "type": "text/plain"
            },
            "url": {
              "path": [
                "v1",
                "flows",
                ":id"
              ],
              "host": [
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              ],
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                  "description": {
                    "content": "",
                    "type": "text/plain"
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                  }
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                "key": "Accept",
                "value": "application/json"
              }
            ],
            "method": "GET",
            "body": {},
            "auth": {
              "type": "bearer",
              "bearer": [
                {
                  "key": "token",
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          "response": [
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              "id": "be4c4f9f-1276-4cee-8c02-3f4c6964e000",
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              "originalRequest": {
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                    "v1",
                    "flows",
                    ":id"
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                  "host": [
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                        "content": "",
                        "type": "text/plain"
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                      "key": "versionId",
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                      "description": {
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                "header": [
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                    "value": "application/json"
                  },
                  {
                    "description": {
                      "content": "Added as a part of security scheme: bearer",
                      "type": "text/plain"
                    },
                    "key": "Authorization",
                    "value": "Bearer <token>"
                  }
                ],
                "method": "GET",
                "body": {}
              },
              "status": "OK",
              "code": 200,
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
                }
              ],
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              "cookie": [],
              "_postman_previewlanguage": "json"
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          ],
          "event": [],
          "protocolProfileBehavior": {
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          }
        },
        {
          "id": "1098b065-282d-42b3-b5b3-4803aa77b588",
          "name": "Delete a flow",
          "request": {
            "name": "Delete a flow",
            "description": {
              "content": "Delete a flow",
              "type": "text/plain"
            },
            "url": {
              "path": [
                "v1",
                "flows",
                ":id"
              ],
              "host": [
                "{{baseUrl}}"
              ],
              "query": [],
              "variable": [
                {
                  "type": "any",
                  "value": "oYhs4cSHpSF1nKiJwz9MA",
                  "key": "id",
                  "disabled": false,
                  "description": {
                    "content": "(Required) ",
                    "type": "text/plain"
                  }
                }
              ]
            },
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "method": "DELETE",
            "body": {},
            "auth": {
              "type": "bearer",
              "bearer": [
                {
                  "key": "token",
                  "value": "{{bearerToken}}"
                }
              ]
            }
          },
          "response": [
            {
              "id": "e5a94150-905b-42a6-bf33-aa09f1689e6c",
              "name": "Default Response",
              "originalRequest": {
                "url": {
                  "path": [
                    "v1",
                    "flows",
                    ":id"
                  ],
                  "host": [
                    "{{baseUrl}}"
                  ],
                  "query": [],
                  "variable": [
                    {
                      "disabled": false,
                      "description": {
                        "content": "(Required) ",
                        "type": "text/plain"
                      },
                      "type": "any",
                      "value": "oYhs4cSHpSF1nKiJwz9MA",
                      "key": "id"
                    }
                  ]
                },
                "header": [
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                    "key": "Accept",
                    "value": "application/json"
                  },
                  {
                    "description": {
                      "content": "Added as a part of security scheme: bearer",
                      "type": "text/plain"
                    },
                    "key": "Authorization",
                    "value": "Bearer <token>"
                  }
                ],
                "method": "DELETE",
                "body": {}
              },
              "status": "No Content",
              "code": 204,
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
                }
              ],
              "body": "",
              "cookie": [],
              "_postman_previewlanguage": "json"
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          "protocolProfileBehavior": {
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        },
        {
          "id": "36c7b645-dbae-4302-bdad-e8789785c212",
          "name": "Export flow as template",
          "request": {
            "name": "Export flow as template",
            "description": {
              "content": "Export flow as template",
              "type": "text/plain"
            },
            "url": {
              "path": [
                "v1",
                "flows",
                ":id",
                "template"
              ],
              "host": [
                "{{baseUrl}}"
              ],
              "query": [
                {
                  "disabled": false,
                  "description": {
                    "content": "",
                    "type": "text/plain"
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                  "key": "versionId",
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                  "value": "oYhs4cSHpSF1nKiJwz9MA",
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                    "type": "text/plain"
                  }
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              ]
            },
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "method": "GET",
            "body": {},
            "auth": {
              "type": "bearer",
              "bearer": [
                {
                  "key": "token",
                  "value": "{{bearerToken}}"
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              ]
            }
          },
          "response": [
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              "id": "f45458fc-a143-48ea-9e16-2407774b7bec",
              "name": "Default Response",
              "originalRequest": {
                "url": {
                  "path": [
                    "v1",
                    "flows",
                    ":id",
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                  "host": [
                    "{{baseUrl}}"
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                  "query": [
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                      "description": {
                        "content": "",
                        "type": "text/plain"
                      },
                      "key": "versionId",
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                  "variable": [
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                      "description": {
                        "content": "(Required) ",
                        "type": "text/plain"
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                      "type": "any",
                      "value": "oYhs4cSHpSF1nKiJwz9MA",
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                "header": [
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                    "key": "Accept",
                    "value": "application/json"
                  },
                  {
                    "description": {
                      "content": "Added as a part of security scheme: bearer",
                      "type": "text/plain"
                    },
                    "key": "Authorization",
                    "value": "Bearer <token>"
                  }
                ],
                "method": "GET",
                "body": {}
              },
              "status": "OK",
              "code": 200,
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
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              "cookie": [],
              "_postman_previewlanguage": "json"
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          ],
          "event": [],
          "protocolProfileBehavior": {
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          }
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    },
    {
      "name": "sample-data",
      "description": "",
      "item": [
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          "id": "d07a2020-983f-4315-bf23-9611341eda36",
          "name": "/v1/sample-data/test-step",
          "request": {
            "name": "/v1/sample-data/test-step",
            "description": {},
            "url": {
              "path": [
                "v1",
                "sample-data",
                "test-step"
              ],
              "host": [
                "{{baseUrl}}"
              ],
              "query": [],
              "variable": []
            },
            "header": [
              {
                "key": "Content-Type",
                "value": "application/json"
              }
            ],
            "method": "POST",
            "body": {
              "mode": "raw",
              "raw": "{\n  \"flowVersionId\": \"<string>\",\n  \"stepName\": \"<string>\"\n}",
              "options": {
                "raw": {
                  "headerFamily": "json",
                  "language": "json"
                }
              }
            },
            "auth": {
              "type": "bearer",
              "bearer": [
                {
                  "key": "token",
                  "value": "{{bearerToken}}"
                }
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              "id": "ba436c72-0d29-478d-b09b-579944449ae1",
              "name": "Default Response",
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                    "v1",
                    "sample-data",
                    "test-step"
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                  "host": [
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                  "query": [],
                  "variable": []
                },
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                    "value": "application/json"
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                      "content": "Added as a part of security scheme: bearer",
                      "type": "text/plain"
                    },
                    "key": "Authorization",
                    "value": "Bearer <token>"
                  }
                ],
                "method": "POST",
                "body": {
                  "mode": "raw",
                  "raw": "{\n  \"flowVersionId\": \"<string>\",\n  \"stepName\": \"<string>\"\n}",
                  "options": {
                    "raw": {
                      "headerFamily": "json",
                      "language": "json"
                    }
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              "code": 200,
              "header": [],
              "cookie": [],
              "_postman_previewlanguage": "text"
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          "event": [],
          "protocolProfileBehavior": {
            "disableBodyPruning": true
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        {
          "id": "f146f275-5dcb-47de-8748-305854afad42",
          "name": "/v1/sample-data",
          "request": {
            "name": "/v1/sample-data",
            "description": {},
            "url": {
              "path": [
                "v1",
                "sample-data"
              ],
              "host": [
                "{{baseUrl}}"
              ],
              "query": [
                {
                  "disabled": false,
                  "description": {
                    "content": "(Required) ",
                    "type": "text/plain"
                  },
                  "key": "flowId",
                  "value": "<string>"
                },
                {
                  "disabled": false,
                  "description": {
                    "content": "(Required) ",
                    "type": "text/plain"
                  },
                  "key": "flowVersionId",
                  "value": "<string>"
                },
                {
                  "disabled": false,
                  "description": {
                    "content": "(Required) ",
                    "type": "text/plain"
                  },
                  "key": "stepName",
                  "value": "<string>"
                },
                {
                  "disabled": false,
                  "description": {
                    "content": "(Required) ",
                    "type": "text/plain"
                  },
                  "key": "sellerId",
                  "value": "<string>"
                },
                {
                  "disabled": false,
                  "description": {
                    "content": "(Required)  (This can only be one of INPUT)",
                    "type": "text/plain"
                  },
                  "key": "type",
                  "value": "INPUT"
                }
              ],
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            },
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                  "variable": []
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                "flow-runs",
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                "flow-runs",
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          "name": "Upsert an app connection based on the app name",
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              "path": [
                "v1",
                "app-connections"
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              "content": "Upload ID or proof document for correction request",
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                "access-requests",
                "sla",
                "queue"
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              ],
              "body": "{\n  \"total\": \"<number>\",\n  \"byStatus\": {\n    \"key_0\": \"<number>\",\n    \"key_1\": \"<number>\"\n  },\n  \"slaHealth\": {\n    \"onTrack\": \"<number>\",\n    \"approaching\": \"<number>\",\n    \"atRisk\": \"<number>\",\n    \"critical\": \"<number>\",\n    \"breached\": \"<number>\"\n  },\n  \"oldestRequest\": {\n    \"requestNumber\": \"<string>\",\n    \"createdAt\": \"<string>\",\n    \"daysOld\": \"<number>\"\n  }\n}",
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              "_postman_previewlanguage": "json"
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          "name": "Extend SLA deadline",
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                  "path": [
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                "v1",
                "ccaas",
                "trunks",
                ":trunkId"
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                  "value": "<number>",
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              "header": [
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              "code": 200,
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              "header": [
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        {
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              "code": 200,
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              "_postman_previewlanguage": "json"
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            "auth": null
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              "code": 200,
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              "_postman_previewlanguage": "json"
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              "_postman_previewlanguage": "json"
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          "protocolProfileBehavior": {
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            "auth": null
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              "_postman_previewlanguage": "json"
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        {
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            "name": "Get counter configuration details",
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                "catalog",
                "counters",
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              ],
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              "body": "{\n  \"error\": \"<string>\",\n  \"message\": \"<string>\",\n  \"retryAfter\": \"<number>\"\n}",
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                  "query": [],
                  "variable": [
                    {
                      "disabled": false,
                      "description": {
                        "content": "(Required) Phone number to check",
                        "type": "text/plain"
                      },
                      "type": "any",
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                    "key": "Accept",
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                ],
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              "status": "Internal Server Error",
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            "name": "Get stock levels",
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            },
            "url": {
              "path": [
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                "v1",
                "inventory",
                "stock-levels"
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            },
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            ],
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              "bearer": [
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              ],
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            "name": "Get available SIM count",
            "description": {
              "content": "Query available SIM inventory (returns count only, not ICCIDs)",
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              ],
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            ],
            "method": "GET",
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              "bearer": [
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                "method": "GET",
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              },
              "status": "OK",
              "code": 200,
              "header": [
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              ],
              "body": "{\n  \"availableCount\": \"<number>\",\n  \"totalStock\": \"<number>\",\n  \"formFactor\": \"<string>\"\n}",
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              "_postman_previewlanguage": "json"
            },
            {
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                  "host": [
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                    "description": {
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                ],
                "method": "GET",
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              },
              "status": "Unauthorized",
              "code": 401,
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              "status": "Too Many Requests",
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                ],
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              "status": "Internal Server Error",
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          ],
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          "protocolProfileBehavior": {
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    {
      "name": "Shipment Webhooks",
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                "orders",
                "webhooks",
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              "_postman_previewlanguage": "json"
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          "protocolProfileBehavior": {
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          }
        },
        {
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          "request": {
            "name": "Webhook endpoint for Sendle tracking updates",
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              "content": "Webhook endpoint for Sendle tracking updates",
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            },
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            "header": [
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              "raw": "{\n  \"event\": \"<string>\",\n  \"tracking_number\": \"<string>\",\n  \"occurred_at\": \"<string>\",\n  \"location\": \"<string>\",\n  \"description\": \"<string>\"\n}",
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            "name": "Create a new MCP server",
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              "content": "Create a new MCP server",
              "type": "text/plain"
            },
            "url": {
              "path": [
                "v1",
                "mcp-servers"
              ],
              "host": [
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              ],
              "query": [],
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            },
            "header": [
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                "key": "Content-Type",
                "value": "application/json"
              },
              {
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            ],
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            "body": {
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              "raw": "{\n  \"name\": \"<string>\",\n  \"sellerId\": \"<string>\"\n}",
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            },
            "auth": {
              "type": "bearer",
              "bearer": [
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                  "key": "token",
                  "value": "{{bearerToken}}"
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                ],
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                {
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                  "key": "queueId",
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                  "type": "any",
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                  "description": {
                    "content": "(Required) Seller ID for multi-tenant isolation",
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            "header": [
              {
                "key": "Accept",
                "value": "application/json"
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            ],
            "method": "GET",
            "body": {},
            "auth": {
              "type": "bearer",
              "bearer": [
                {
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              "id": "39e4c8fc-eebc-4f39-aac6-d8de023bb11b",
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                    "queue-performance"
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                  "host": [
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                  {
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                    "key": "Authorization",
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                "method": "GET",
                "body": {}
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              "status": "OK",
              "code": 200,
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
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              ],
              "body": "{\n  \"byQueue\": [\n    {\n      \"queueId\": \"<string>\",\n      \"totalEntered\": \"<number>\",\n      \"totalResolved\": \"<number>\",\n      \"totalAbandoned\": \"<number>\",\n      \"avgWaitTime\": \"<number>\",\n      \"maxWaitTime\": \"<number>\"\n    },\n    {\n      \"queueId\": \"<string>\",\n      \"totalEntered\": \"<number>\",\n      \"totalResolved\": \"<number>\",\n      \"totalAbandoned\": \"<number>\",\n      \"avgWaitTime\": \"<number>\",\n      \"maxWaitTime\": \"<number>\"\n    }\n  ],\n  \"trend\": [\n    {\n      \"hourTimestamp\": \"<string>\",\n      \"queueId\": \"<string>\",\n      \"itemsEntered\": \"<number>\",\n      \"avgWaitTime\": \"<number>\"\n    },\n    {\n      \"hourTimestamp\": \"<string>\",\n      \"queueId\": \"<string>\",\n      \"itemsEntered\": \"<number>\",\n      \"avgWaitTime\": \"<number>\"\n    }\n  ]\n}",
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    {
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      "item": [
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          "name": "Manually trigger escalation check (admin/testing)",
          "request": {
            "name": "Manually trigger escalation check (admin/testing)",
            "description": {
              "content": "Manually trigger escalation check (admin/testing)",
              "type": "text/plain"
            },
            "url": {
              "path": [
                "v1",
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              ],
              "host": [
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              "query": [],
              "variable": []
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            "header": [
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                "key": "Accept",
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            "method": "POST",
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              "bearer": [
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              "status": "OK",
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              "header": [
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              "body": "{\n  \"triggered\": \"<boolean>\",\n  \"message\": \"<string>\"\n}",
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            "url": {
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              "status": "OK",
              "code": 200,
              "header": [
                {
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              "body": "{\n  \"isScheduled\": \"<boolean>\",\n  \"isRunning\": \"<boolean>\",\n  \"cronPattern\": \"<string>\"\n}",
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              "bearer": [
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                      "key": "category",
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              "status": "OK",
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                {
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              "content": "Get agent performance metrics for date range",
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            "method": "GET",
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                "method": "GET",
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              "body": "{\n  \"byAgent\": [\n    {\n      \"userId\": \"<string>\",\n      \"itemsAssigned\": \"<number>\",\n      \"itemsResolved\": \"<number>\",\n      \"avgHandlingTime\": \"<number>\",\n      \"slaCompliance\": \"<number>\",\n      \"csatScore\": \"<number>\"\n    },\n    {\n      \"userId\": \"<string>\",\n      \"itemsAssigned\": \"<number>\",\n      \"itemsResolved\": \"<number>\",\n      \"avgHandlingTime\": \"<number>\",\n      \"slaCompliance\": \"<number>\",\n      \"csatScore\": \"<number>\"\n    }\n  ],\n  \"topPerformers\": [\n    {\n      \"userId\": \"<string>\",\n      \"itemsAssigned\": \"<number>\",\n      \"itemsResolved\": \"<number>\",\n      \"avgHandlingTime\": \"<number>\",\n      \"slaCompliance\": \"<number>\",\n      \"csatScore\": \"<number>\"\n    },\n    {\n      \"userId\": \"<string>\",\n      \"itemsAssigned\": \"<number>\",\n      \"itemsResolved\": \"<number>\",\n      \"avgHandlingTime\": \"<number>\",\n      \"slaCompliance\": \"<number>\",\n      \"csatScore\": \"<number>\"\n    }\n  ],\n  \"needsCoaching\": [\n    {\n      \"userId\": \"<string>\",\n      \"itemsAssigned\": \"<number>\",\n      \"itemsResolved\": \"<number>\",\n      \"avgHandlingTime\": \"<number>\",\n      \"slaCompliance\": \"<number>\",\n      \"csatScore\": \"<number>\"\n    },\n    {\n      \"userId\": \"<string>\",\n      \"itemsAssigned\": \"<number>\",\n      \"itemsResolved\": \"<number>\",\n      \"avgHandlingTime\": \"<number>\",\n      \"slaCompliance\": \"<number>\",\n      \"csatScore\": \"<number>\"\n    }\n  ]\n}",
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            "method": "GET",
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