Staqr is proprietary software licensed exclusively by Staqr Pty Ltd. All editions require a valid commercial license.
Available Editions
Enterprise Edition (EE)
Full-featured telecommunications BSS/OSS platform for service providers, MVNOs, and carriers.
Ideal for:
- Telecommunications service providers
- MVNOs (Mobile Virtual Network Operators)
- Wholesale carriers
- Enterprise contact centers
Embed Edition
White-label workflow automation that can be embedded into your existing products.
Ideal for:
- SaaS platforms needing workflow capabilities
- ISVs building automation features
- Partners requiring branded solutions
Contact us for licensing: sales@staqr.com
Complete Feature Comparison
| Feature | Enterprise | Embed |
|---|
| Visual Flow Builder | ✅ | ✅ |
| 470+ Pre-built Integrations | ✅ | ✅ |
| Custom Integration Framework | ✅ | ✅ |
| Unlimited Flows | ✅ | ✅ |
| Unlimited Flow Steps | ✅ | ✅ |
| Unlimited Connections | ✅ | ✅ |
| Flow History & Versioning | ✅ | ✅ |
| Flow Templates | ✅ | ✅ |
| Real-time Testing | ✅ | ✅ |
| Webhooks & Triggers | ✅ | ✅ |
| Schedule-based Automation | ✅ | ✅ |
| Custom Code (TypeScript/JavaScript) | ✅ | ✅ |
| NPM Package Support | ✅ | ✅ |
| Sandboxed Execution | ✅ | ✅ |
| Feature | Enterprise | Embed |
|---|
| Multi-Tenant Architecture | ✅ | ✅ |
| Seller Management | ✅ | ✅ |
| Platform Administration | ✅ | ✅ |
| Seller Team Members | ✅ | ✅ |
| Per-Seller Limits & Quotas | ✅ | ✅ |
| Custom Branding | ✅ | ✅ |
| Custom Domain Support | ✅ | ✅ |
| White-Label UI | ✅ | ✅ |
Telecommunications Features
| Feature | Enterprise | Embed |
|---|
| Contact Center (CCaaS) | ✅ | ❌ |
| - SIP Trunk Management | ✅ | ❌ |
| - IVR (Interactive Voice Response) | ✅ | ❌ |
| - Call Queues & Routing | ✅ | ❌ |
| - Skill-based Routing | ✅ | ❌ |
| - Call Recording | ✅ | ❌ |
| - Voicemail | ✅ | ❌ |
| - Extensions & Devices | ✅ | ❌ |
| - Queue Statistics | ✅ | ❌ |
| CTI (Computer Telephony Integration) | ✅ | ❌ |
| - Screen Pop | ✅ | ❌ |
| - Agent State Management | ✅ | ❌ |
| - Disposition Codes | ✅ | ❌ |
| - Call Transcripts | ✅ | ❌ |
| - AI-Powered Agent Assist | ✅ | ❌ |
| Inventory Management | ✅ | ❌ |
| - MSN (Mobile Number) Pool | ✅ | ❌ |
| - SIM Card Tracking | ✅ | ❌ |
| - eSIM Provisioning | ✅ | ❌ |
| - Device Inventory | ✅ | ❌ |
| - Warehouse Management | ✅ | ❌ |
| - RMA Workflows | ✅ | ❌ |
| Number Registry & IPND | ✅ | ❌ |
| - IPND Data Management (AU) | ✅ | ❌ |
| - TESA Compliance (NZ) | ✅ | ❌ |
| - Point-in-Time Data (PNCD) | ✅ | ❌ |
| - CDP (Change of Ownership) | ✅ | ❌ |
| - Automated Compliance Checks | ✅ | ❌ |
| Porting | ✅ | ❌ |
| - Port-in/Port-out Workflows | ✅ | ❌ |
| - PPV (Pre-Port Validation) | ✅ | ❌ |
| - Carrier Integration | ✅ | ❌ |
Billing & Commerce
| Feature | Enterprise | Embed |
|---|
| Commerce Integration (Opencell) | ✅ | ❌ |
| - Customer Account Management | ✅ | ❌ |
| - Billing Account Management | ✅ | ❌ |
| - Subscription Lifecycle | ✅ | ❌ |
| - Invoice Generation | ✅ | ❌ |
| - Payment Processing | ✅ | ❌ |
| - Dunning Workflows (R0/R1/R2) | ✅ | ❌ |
| - Product Catalog (PIM) | ✅ | ❌ |
| - Offer Management | ✅ | ❌ |
| - Pricing Rules | ✅ | ❌ |
| - Discount Management | ✅ | ❌ |
| - Wallet Management (Prepaid/Postpaid) | ✅ | ❌ |
| - CPQ (Configure, Price, Quote) | ✅ | ❌ |
| - Usage Monitoring & Alerts | ✅ | ❌ |
| - Bill Shock Prevention | ✅ | ❌ |
| - Roaming Alerts | ✅ | ❌ |
| Analytics | ✅ | ✅ |
| - Revenue Analytics | ✅ | ❌ |
| - Customer Analytics | ✅ | ❌ |
| - Usage Analytics | ✅ | ❌ |
| - Custom Dashboard Builder | ✅ | ✅ |
CRM & Customer Management
| Feature | Enterprise | Embed |
|---|
| Customer 360 View | ✅ | ✅ |
| Interaction Timeline | ✅ | ✅ |
| Preference Centre | ✅ | ❌ |
| Contact Management | ✅ | ✅ |
| GO Assist (Contact Center) | ✅ | ❌ |
| - Omnichannel Support (Chat, Email, SMS) | ✅ | ❌ |
| - WhatsApp/Social Media Integration | ✅ | ❌ |
| - AI-Powered Captain Assistant | ✅ | ❌ |
| - Team Collaboration | ✅ | ❌ |
| - Help Center/Knowledge Base | ✅ | ❌ |
| - Real-Time Messaging | ✅ | ❌ |
| Domestic Violence Protection | ✅ | ❌ |
| - DV Case Management | ✅ | ❌ |
| - Privacy Filtering | ✅ | ❌ |
| - Support Services Directory | ✅ | ❌ |
| - Secure Contact Methods | ✅ | ❌ |
Marketing & Campaigns
| Feature | Enterprise | Embed |
|---|
| Campaign Management | ✅ | ❌ |
| - Email Campaigns | ✅ | ❌ |
| - SMS Campaigns | ✅ | ❌ |
| - Multi-Channel Campaigns | ✅ | ❌ |
| - A/B Testing | ✅ | ❌ |
| - Cohort Segmentation | ✅ | ❌ |
| - Template Management | ✅ | ❌ |
| - Next Best Action (NBA) | ✅ | ❌ |
| - Campaign Analytics | ✅ | ❌ |
| - Suppression Lists | ✅ | ❌ |
| - Opt-out Management | ✅ | ❌ |
Compliance & Security
| Feature | Enterprise | Embed |
|---|
| Regulatory Compliance | ✅ | ❌ |
| - SOCI Act 2018 Controls | ✅ | ❌ |
| - Essential Eight Alignment | ✅ | ❌ |
| - Privacy Act 1988 (APP 11) | ✅ | ✅ |
| - ACMA DFSV Industry Standard 2025 | ✅ | ❌ |
| - TCP Code Compliance | ✅ | ❌ |
| - ACMA Spam Act | ✅ | ❌ |
| - C555:2024 IPND Code | ✅ | ❌ |
| - TIA Act (NZ) | ✅ | ❌ |
| High-Risk Transaction (HRT) Framework | ✅ | ❌ |
| - Risk Scoring Engine | ✅ | ❌ |
| - Carrier-Agnostic Verification | ✅ | ❌ |
| - Multi-Factor Authentication | ✅ | ❌ |
| - Fraud Prevention | ✅ | ❌ |
| Law Enforcement Access | ✅ | ❌ |
| - LEA Request Portal | ✅ | ❌ |
| - Warrant Authorization | ✅ | ❌ |
| - Bulk Export Generation | ✅ | ❌ |
| - Digital Signatures | ✅ | ❌ |
| - Delivery Audit Trail | ✅ | ❌ |
| Audit & Security | | |
| - Audit Logs (7-year retention) | ✅ | ❌ |
| - Field-level RBAC | ✅ | ✅ |
| - PII Masking | ✅ | ✅ |
| - Data Encryption | ✅ | ✅ |
| - Multi-Tenant Isolation | ✅ | ✅ |
| - Rate Limiting | ✅ | ✅ |
Work Management & ITSM
| Feature | Enterprise | Embed |
|---|
| Work Items | ✅ | ✅ |
| - Task Management | ✅ | ✅ |
| - SLA Policy Engine | ✅ | ✅ |
| - SLA Breach Tracking | ✅ | ✅ |
| - Queue Management | ✅ | ✅ |
| - Skill-Based Routing | ✅ | ✅ |
| - Team Assignment | ✅ | ✅ |
| - Escalation Rules | ✅ | ✅ |
| - Performance Metrics | ✅ | ✅ |
| - Agent Availability Tracking | ✅ | ✅ |
| - My Workday View | ✅ | ✅ |
| - Team Queue View | ✅ | ✅ |
| - Forced Work Items (Modal Lock) | ✅ | ✅ |
AI & Intelligent Automation
| Feature | Enterprise | Embed |
|---|
| AI Assistant | ✅ | ❌ |
| - Multi-Provider Support (OpenAI, Anthropic, Azure) | ✅ | ❌ |
| - Agent Configuration | ✅ | ❌ |
| - Thread Management | ✅ | ❌ |
| - Cost Tracking | ✅ | ❌ |
| - AI Credit Quotas | ✅ | ❌ |
| MCP (Model Context Protocol) | ✅ | ❌ |
| - Server Integration | ✅ | ❌ |
| - Tool Execution | ✅ | ❌ |
| - Context Persistence | ✅ | ❌ |
| Campaign AI | ✅ | ❌ |
| - NBA (Next Best Action) | ✅ | ❌ |
| - Predictive Analytics | ✅ | ❌ |
| - A/B Test Winner Selection | ✅ | ❌ |
Developer & Integration
| Feature | Enterprise | Embed |
|---|
| API Access | ✅ | ✅ |
| - Comprehensive REST API | ✅ | ✅ |
| - WebSocket Support | ✅ | ✅ |
| - API Rate Limiting | ✅ | ✅ |
| Integration Development | | |
| - TypeScript SDK | ✅ | ✅ |
| - Custom Triggers | ✅ | ✅ |
| - Custom Actions | ✅ | ✅ |
| - OpenAPI/WSDL Import | ✅ | ✅ |
| - Integration Testing Framework | ✅ | ✅ |
| Version Control | | |
| - Git Sync | ✅ | ❌ |
| - Flow Versioning | ✅ | ✅ |
| - Release Management | ✅ | ❌ |
| Embedding | | |
| - JavaScript SDK | ❌ | ✅ |
| - JWT SSO | ❌ | ✅ |
| - RBAC-Aware Components | ❌ | ✅ |
| - Custom Domain | ✅ | ✅ |
Infrastructure & Operations
| Feature | Enterprise | Embed |
|---|
| Deployment | | |
| - On-Premise | ✅ | ✅ |
| - Cloud (Managed) | ✅ | ✅ |
| - Docker/Kubernetes | ✅ | ✅ |
| - High Availability (HA) | ✅ | ✅ |
| Scalability | | |
| - Distributed Workers | ✅ | ✅ |
| - Redis Sentinel Failover | ✅ | ✅ |
| - Load Balancing | ✅ | ✅ |
| - Horizontal Scaling | ✅ | ✅ |
| Storage | | |
| - PostgreSQL (Primary) | ✅ | ✅ |
| - S3-Compatible (MinIO) | ✅ | ✅ |
| - Multi-Schema Isolation | ✅ | ✅ |
| Observability | | |
| - OpenTelemetry Tracing | ✅ | ✅ |
| - BullMQ Queue Dashboard | ✅ | ✅ |
| - Real-time Execution Logs | ✅ | ✅ |
| - Jaeger Integration | ✅ | ✅ |
| - Performance Metrics | ✅ | ✅ |
Authentication & Authorization
| Feature | Enterprise | Embed |
|---|
| Authentication | | |
| - JWT Authentication | ✅ | ✅ |
| - Multi-Factor Authentication (MFA) | ✅ | ✅ |
| - User Invitation System | ✅ | ✅ |
| - Keycloak Integration | ✅ | ❌ |
| Authorization | | |
| - Role-Based Access Control (RBAC) | ✅ | ✅ |
| - Field-Level Permissions | ✅ | ✅ |
| - PII Field Masking | ✅ | ✅ |
| - Custom Role Definitions | ✅ | ✅ |
| - Permission Inheritance | ✅ | ✅ |
Custom Data & Tables
| Feature | Enterprise | Embed |
|---|
| Custom Tables | ✅ | ✅ |
| Field Management | ✅ | ✅ |
| Record CRUD Operations | ✅ | ✅ |
| Seller-Scoped Data | ✅ | ✅ |
| API Access to Tables | ✅ | ✅ |
| Feature | Enterprise | Embed |
|---|
| Custom Widget Framework | ✅ | ✅ |
| CRM Widgets | ✅ | ❌ |
| Widget Renderer | ✅ | ✅ |
| Reusable Components | ✅ | ✅ |
Telecommunications-Specific Features (Enterprise Only)
Complete contact center solution with:
- 40+ telephony features
- Real-time agent monitoring
- Queue performance analytics
- Advanced call routing
- IVR workflows
- Call recording and transcription
- Supervisor dashboards
Billing & Commerce (Opencell-based)
Enterprise billing system with:
- 5,000+ Java files for commerce operations
- Complete CPQ workflows
- Revenue management
- Invoice generation (XML, PDF)
- Dunning automation
- Prepaid/postpaid wallets
- Product catalog management
Compliance & Regulatory
Australian/NZ telecommunications compliance:
- IPND Code C555:2024 compliance
- SOCI Act 2018 controls
- Essential Eight security framework
- Privacy Act 1988 (APP 11)
- ACMA standards compliance
- 7-year audit retention
- Law enforcement access portal
- Domestic violence protection
Support & Services
| Service | Enterprise | Embed |
|---|
| Email Support | ✅ | ✅ |
| Priority Support | ✅ | Optional |
| Professional Services | ✅ | ✅ |
| Training & Onboarding | ✅ | ✅ |
| Customization Services | ✅ | ✅ |
| Managed Infrastructure | Optional | Optional |
Licensing
All Staqr editions are proprietary licensed software. Contact our sales team for:
- Pricing information
- License agreements
- Volume discounts
- Custom deployment requirements
Email: sales@staqr.com
Website: https://www.staqr.com/pricing
Technical Requirements
Minimum (Development)
- CPU: 2 cores
- RAM: 4GB
- Storage: 20GB
- Node.js v20+
- PostgreSQL 14+
- Redis 6.2+
Recommended (Production)
- CPU: 8+ cores
- RAM: 16GB+
- Storage: 100GB+ SSD
- Load balancer
- Redis Sentinel (HA)
- PostgreSQL replication
Migration & Upgrade
Both editions support migration from:
- Zapier
- Make (Integromat)
- n8n
- Other iPaaS platforms
Professional migration services available for Enterprise customers.